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You’ve got questions, we’ve got answers.

Sizing

Choosing the right size cup for you will depend on your flow amount and life stage. Our extra small cup is ideal for a light flow. It's a great choice if you change pads/tampons every 8 hours. It is recommended for teenagers or petite builds. Our small cup is ideal for a medium to heavy flow. This is the common size for a lot of women. It is recommended for women <30 or who have not given birth. Our large cup is ideal for a heavy flow. This is for those who need to change pads/tampons often. It is recommended for women >30 or who have given birth.

How to measure your cervix

Why is it handy to know your cervix height? Knowing the position of your cervix helps to find the right menstrual cup for you. Your cervix actually moves during your cycle, for the most accurate results, we recommend checking it during the first few days of your period. Let's go! Wash your hands and grab a ruler. Insert a finger into your vagina and feel for your cervix. It feels like the tip of your nose, soft with a small hole in the middle. Take note of how far your finger goes, then remove and measure it against a ruler. You now know your cervix height! 55mm or higher - High cervix 45-55mm - Average cervix 44mm or lower - Low cervix

Folding

Here are 3 of our favourite folds to try! The Punch-down fold Place your index finger on top of the rim and press inwards to collapse the rim towards the base of the cup, forming a triangle. The C fold Press the cup flat, then fold it in half to form a C-shape. The 7 fold Press the cup flat, then fold the right corner diagonally downwards so that the rim forms a "7" shape.

The Basics

1. Sterilise your cup You can do this by using a special menstrual cup steriliser or simply boiling your cup in a pan of water for 5 minutes. Make sure it doesn’t touch the bottom of the pan. Placing your cup inside a whisk will prevent this. Allow your cup to fully cool down before insertion. 2. Cleanse your cup Throughout your period wash your cup with a mild, fragrance-free soap and warm water before being reinserted. Rinsing first with cold water before washing with soap and warm water can help prevent stains and odour from forming. Ensure the cup suction holes are always clean and open. 3. Storage In between uses store the cup in the breathable cotton bag provided and always wash and sterilise it before your next cycle. Do not store in an airtight container.
Yes! You can leave the cup in to pee, no worries! Wearing a menstrual cup can sometimes slow the stream or make you need to pee more often. If this is an issue, try adjusting the cup position lower or higher. For number two’s you can also leave a cup in. However, during a bowel movement, the cup may be pushed further down, or in some cases even out! To prevent this, remove the cup before going and then reinsert it with clean hands.
The maisy cup can last up to 10 years with proper care, however, we recommend replacing it every 5 years or if it shows any signs of damage. Discolouration is normal and does not affect the performance of the cup.
It can be worn for up to a maximum of 12 hours at a time before it needs cleaning. We recommend emptying it at least 2-3 times a day.
Yes, they can! Our maisy cup extra small is designed just for teens or petite bodies. When inserting, wetting the cup or using a little water-based lubricant can help.
Like with the use of any period product, you cannot have zero risk of TSS. The risk posed by a clean menstrual cup, changed regularly is extremely low. Toxic Shock Syndrome symptoms include fever, chills, dizziness, fatigue, muscle aches or rash. If you experience any of these symptoms, remove your cup and seek medical advice.
The maisy cup can last use to 10 years with proper care, however, we recommend replacing it every 5 years or if it shows any signs of damage. Discolouration is normal and does not affect the performance of the cup.
If you’re out and about and find you need to empty your cup, simply wipe it out with toilet paper and reinsert it. Or bring a small squeezy water bottle to rinse it out with. Ensure when you’re back home you clean it as usual.
We manufacture with only the highest quality German Medical Grade Silicone, tested to the same standards as medical products such as implants and tubing to ensure its safety. The dyes used are medically safe and bio-compatible.
Yes, depending on your flow, you may have to empty your cup more often but it’s completely safe to use a menstrual cup. As endometriosis can vary widely between patients we recommend consulting your doctor to determine if a menstrual cup is suitable for you.
The short answer is no, it’s important to only use external period products such as pads or period underwear for the first 6 weeks after delivery. After 6 weeks consult your health provider to get the ‘go ahead’ to use a menstrual cup or any other internal period products.
For the majority of mums the large maisy cup is the best size for heavier postpartum periods. However, if you gave birth via c-section, you most likely won’t need to change menstrual cup sizes at all! If you gave birth vaginally, your health provider will provide instructions on how to strengthen your pelvic floor to help your vagina and uterus go back into place. You may still be able to use the same maisy cup as before, but if your cup is slipping down or not fitting quite right you may need to try a different size cup or a menstrual disc.

Beginner's Guide

It's natural to wonder how am I going to be able to use a menstrual cup?! They can seem daunting to use as they can require some practise. You should know it's not required that you’ve used tampons before using a cup. Menstrual cups look larger and more intimidating than tampons, but they are only slightly larger to insert once you fold them. To insert a cup easily you want to have relaxed muscles- being tense can make insertion difficult. When inserting your cup, start by taking deep breaths. It is best to try it when you’re not in a rush. While you are learning it’s also a good idea to practise using and emptying the cup in the shower. When inserting your cup there are many folds you can try. A simple fold for beginners is the punch-down fold which creates a narrow tip and provides a knob to press on to encourage opening. To use the punch-down fold, place your index finger on top of the rim and press inwards to collapse the rim towards the base of the cup, forming a triangle. Now you're ready to gently insert it toward your tailbone. You can also try different angles of insertion to find what works best. Once the cup is fully inside, press around the cup to remove any gaps or folds. Unlike tampons, you can do a “trial run” while not on your period to get a feel for inserting and removing your cup without any mess. This is a great time to try out different positions to find what's most comfortable for you, squatting, standing, lying down, or one foot up on the toilet. While not on your period, use a drop of water-based lubricant on the rim to help with smooth insertion. When you are just starting out using menstrual cups, it is a great idea to wear some backup, such as an organic liner or pad for your peace of mind.
No, your cup cannot get lost inside or float around your body, it will stay inside the vaginal canal and stop at the cervix. Sometimes the cup may move higher so it feels out of your reach. If this happens try a deep squat and bear down gently (like pushing out a poop) to bring the cup lower. Once you can feel the ring press the cup inward to break the suction and then you should be able to remove it.
Cup leaks can be annoying, but there are a few things you can do to fix them. Experiment with different folds and position your cup higher or lower. To prevent leaks, its important to remove any gaps or folds with your finger. It should feel smooth like the base of an egg! The best folds for getting the cup to open fully are the C-fold or punch-down fold. Try rotating the cup or pressing the walls of the vagina away to allow space for it to open. Once the cup is sealed you'll feel resistance upon tugging it and you won't be able to rotate it.
Inserting a menstrual cup is like learning to ride a bike, it can take some practise to get the hang of it. Know that there is nothing wrong with you and you will get there! The first step is to relax and take your time, being nervous or rushed can cause you to unknowingly tense up and make it hard to insert your cup. Try different positions to find what's most comfortable for you, such as squatting, standing, lying down or one foot on the toilet. Some find that gently inserting your finger first can help you know where the cup needs to go. Use a drop of a water-based lubricant on the rim of the cup for easier insertion. Just keep practising, you’ve got this!
Don’t panic, your cup has likely just created a tight seal. Try taking a few deep breaths and relax as much as you can, this will help your vaginal muscles to relax and make it easier to remove your cup. Your cup cannot get lost inside or float around your body, it will stay inside the vaginal canal and stop at the cervix. For your cup to come out you must first break the seal. Start by getting in a squat position, which brings your cup further down. Reach up and find the ring, hook your finger into it and use your other finger to press the side of the cup to break the suction. Then wiggle it the rest of the way out. If you have a high cervix and often have trouble removing the cup, you may need a large maisy cup.
Certainly! An excellent feature of menstrual cups is that they are internal and create a water-tight seal so you can make the most of the sunny beach days! Just insert your cup and gently wipe away any excess blood to prevent spotting. Menstrual cups are ideal for many activities including horse riding, cycling, running and dancing.
Yes! With 12 hours of continuous wear time, you don't need to worry if you sleep in!
If you still have any questions, Reach out via email at support@maisycup.com.au